FAQ
Wait a second... how is it free? Nothing is free. What's the catch?
No catch! We are funded in a variety of ways, with our major sources of funding being a bed tax in Niagara County, Niagara Falls, and Lockport, as well as a large commitment from the New York Power Authority, who has been a tremendous partner from day one. Our elected leaders have been tremendous partners to the Niagara Falls National Heritage Area, and together, we've created a sustainable transportation service that has been on the roads since 2016.
But for you, we just want you top hop on, and enjoy the ride!
Do I need a ticket? How does it work?
No you don't need a ticket. You simply hop-on and hop-off at your leisure to our designated stops at all the best places to see and experience from Niagara Falls to Old Fort Niagara in historic Youngstown, NY
I'd like to park and ride! Where can I park?
There is free parking at several stops along our route. These stops are:
- Great Lakes 360 / Schoellkopf Elevator
- NF Train Station / NF Underground Railroad Heritage Center
- Whirlpool State Park
- Devil's Hole State Park
- Niagara Power Vista
- There is street parking in the Village of Lewiston and Village of Youngsotwn
How old do you have to be to ride without a parent, or guardian?
You must be 16 or older to ride the shuttle.
Can you bring pets on the shuttles?
Good boys and girls are always welcome to ride. We just ask that you be courteous and respectful of all riders, and keep your pet on a lease and secured at all times.
Does the shuttle connect to any other shuttles/trolleys in the area?
Yes! It sure does. There are two trolleys that also stop at some of our destinations. You can find the trolley icon on the destination pages and you can also see the list below.
Niagara Falls Scenic Trolley
Getting around Niagara Falls State Park is fun aboard this vintage-style trolley. This guided trolley gives passengers and overview of the park and connects riders to the Visitor Center, Cave of the Winds, Maid of the Mist, and Niagara Gorge Discovery Center. Visit www.niagarafallsstatepark.com for further information.
The Niagara Falls Scenic Trolley stops at the Discover Niagara Shuttle Niagara Gorge Discover Center destination.
Metro's Niagara Falls Trolley
This service runs to and from downtown Niagara Falls USA, with stops in Little Italy, Fashion Outlets of Niagara Falls, and the Niagara Falls Airport. Guests at participating hotels in Niagara Falls ride FREE all day with a Metro Trolley Day Pass obtained at hotel registration desks. Passes must be validated in Niagara County. Visit www.metro.nfta.com for a schedule and further information.
Metro's Niagara Falls Trolley stops at the the following Discover Niagara Shuttle destinations: Niagara Falls USA Visitor Center, 3rd & Old Falls Street, 3rd Street Entertainment District, Aquarium of Niagara, Niagara Arts and Cultural Center and Oakwood Cemetery.
Connect Niagara
Niagara County's bus service intersects with us at our Lewiton Center and Stella Niagara stops. They also encourage you to wave them down if you see them at one of our other stops.
Are the shuttles accessible?
Our shuttles meet ADA standards for accessibility and are equipped with wheelchair lifts. Our drivers are trained in their use and are happy to assist our riders.
Can I bring a bicycle on the shuttle?
Our shuttles are equipped with bike racks to safely transport your bike and let you enjoy the ride! Our bike racks can hold up to 3 bikes.
The maximum weight for each bike is 40 lbs, so if you have an e-bike, you may exceed the limit. It's possible to carry your battery with you on the shuttle to get under the 40lb limit.
Can I bring a stroller on the shuttle?
Of course!