FAQs


We have assembled a list of the more frequently asked questions from our riders. Hopefully we answer all of your questions!

  • What is the Discover Niagara Shuttle and why is it free?
  • When does the Discover Niagara Shuttle operate?
  • Do I need a ticket to ride? If so, how much?
  • How long between shuttles at each stop?
  • How long is a full round trip?
  • How many shuttles are there?
  • How do I know when the shuttle is coming?
  • Can you bring pets on the shuttles?
  • How old do you have to be to ride without a parent, or guardian?
  • Does the shuttle connect to any other shuttles/trolleys in the area?
  • Are the shuttles accessible?
  • Can I bring a bicycle on the shuttle?
  • Can I bring a stroller on the shuttle?

The Discover Niagara Shuttle is an initiative of the Niagara Falls National Heritage area, its stakeholders, partners, supporters and friends. Stakeholders are the primary funding partners of the shuttle and are the ones that make the decision as to whether it is free, or not. Each stakeholder is committed to continue to make the Niagara Falls and Niagara River region areas a premier tourist destination and develop and promote the incredible historic, man made and natural treasures that are ever so present in the region. The stakeholders are the New York Power Authority, Destination Niagara USA, City of Niagara Falls, NY, Niagara University, Niagara Falls USA Development Corporation, New York State Parks, and the Niagara Falls National Heritage Area Niagara Falls.  

The Discover Niagara Shuttle runs Sunday through Thursday from 9AM to 6PM. For Friday and Saturday, the shuttle runs from 9AM to midnight. View our detailed schedule. If you have any questions about our schedule, please ask your driver or contact us.

No you don't need a ticket in 2017 as the shuttle is free until our 2018 season. You simply hop-on and hop-off at your leisure to our designated stops at all the best places to see and experience from Niagara Falls to Old Fort Niagara in historic Youngstown, NY.

The Discover Niagara Shuttle stops every 35-40 minutes (traffic dependent). From 6PM-12AM on Fridays and Saturdays, it hits each stop about 45-60 mins. View our detailed schedule.

On average, it will take two hours (traffic dependent).

There are four shuttle buses, with two running 6PM-12AM Fridays and Saturdays. 

Download the Discover Niagara Shuttle App or visit our tracking page to track the shuttles and view its location. The blue dots are shuttle stops and the green dots show the active shuttles in-transit. 

Unfortunately, unless they are certified service animals, no. 

You must be 18 years old to ride the shuttle without a parent, or guardian. If the rider is underage, but they need to utilize the shuttle to get to work, a special waiver is available for $15.00, but your parent, or guardian must contact our office to fill out a form and have it notarized. The rider will then be given a special pass they can utilize to ride the shuttle. Contact can be made through the contact form on our website. 

Yes! It sure does. There are two trolleys that also stop at some of our destinations. You can find the trolley icon on the destination pages and you can also see the list below.

Niagara Falls Scenic Trolley

Getting around Niagara Falls State Park is fun aboard this vintage-style trolley. This guided trolley gives passengers and overview of the park and connects riders to the Visitor Center, Cave of the Winds, Maid of the Mist, and Niagara Gorge Discovery Center. Visit www.niagarafallsstatepark.com for further information.

The Niagara Falls Scenic Trolley stops at the Discover Niagara Shuttle Niagara Gorge Discover Center destination.

Metro's Niagara Falls Trolley

 This service runs to and from downtown Niagara Falls USA, with stops in Little Italy, Fashion Outlets of Niagara Falls, and the Niagara Falls Airport. Guests at participating hotels in Niagara Falls ride FREE all day with a Metro Trolley Day Pass obtained at hotel registration desks. Passes must be validated in Niagara County. Visit www.metro.nfta.com for a schedule and further information.

Metro's Niagara Falls Trolley stops at the the following Discover Niagara Shuttle destinations: Niagara Falls USA Visitor Center, 3rd & Old Falls Street, 3rd Street Entertainment District, Aquarium of Niagara, Niagara Arts and Cultural Center and Oakwood Cemetery. 

Our shuttles meet ADA standards for accessibility and are equipped with wheelchair lifts.

Our shuttles are equipped with bike racks to safely transport your bike and let you enjoy the ride!

Of course you can!

Do you have a question we didn't answer?


Feel free to contact us using any of the methods below and we will assist as you as quickly as possible

Artpark